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Q. How do I finalise and pay for my order? And is it
safe?
Once you’ve finished shopping, just select 'checkout', view
your invoice and complete your contact & shipping details.
Press submit and your order will be sent directly to Colours By
Nature for processing. You will also receive an email order
confirmation detailing our payment options, including payment via
EFT / Bank Transfer.
Q. I understand Colours By Nature discounts all
products by 5%, when do I see the discounted price.
At anytime during your shopping, just select ‘checkout’ to
view your discounted price.
Q. How do I know how much my freight and handling
charge will be?
Freight and handling charges are based on your total
order value (see below). To find out the quoted freight
charge of your particular order, just select ‘checkout’.
Q. When will I get my goods?
Once we have receive confirmation of payment, goods will be
packed & shipped using Australia Post’s EParcel or selected
freight firms. Deliveries are generally received within 3 working
days from payment. In the unlikely event that a stock issue arises
we will contact you promptly.
Q. Can I shop and browse the Colours By Nature Website at the
same time?
Absolutely, feel free to shop and browse in the same browser
session. Once you start shopping, your shopping cart will appear at
the top right hand corner on every page of our website.
Q. I noticed not all products have pictures, is that a
problem?
No it’s not. With over 1000 product lines; our
photographer is just a little slower than our integrated online
inventory system. So if you select the desired product code we will
endeavour to supply that product, no problem.
Q. If I’m registered on the Colours By Nature website, will
my contact and shipping information flow through to my order while
shopping?
Absolutely, provided you logon prior to
checkout.
Freight & Handling Charges
| Total Order Value |
Freight Charge GST inclusive (anywhere
within Australia) |
| Up to $25.00 |
$7.70 |
| $25.01 to $150.00 |
$16.50 |
| $151.01 to $500.00 |
$38.50 |
| Over $500.01 |
FREE! |
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